Shipping Policy
At AV Sparks, we aim to deliver your orders quickly and safely. Please read our Shipping Policy carefully to understand how we process and ship orders.
1. Order Processing Time
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All orders are processed within 1–2 business days after order confirmation
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Orders are not shipped or delivered on Sundays or public holidays
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In case of high order volume or unforeseen delays, shipments may be delayed. Customers will be notified via email or SMS if required
2. Shipping Locations
We currently ship across India.
At this time, we do not offer international shipping.
3. Shipping Charges
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Shipping charges (if any) will be clearly displayed at checkout
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Free shipping may be available on selected products or orders above a certain value, as mentioned on the website
4. Estimated Delivery Time
Estimated delivery times vary based on your location:
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Metro cities: 3–5 business days
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Other cities & towns: 4–7 business days
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Remote locations: 6–9 business days
Delivery times are estimates and may vary due to courier partner delays, weather conditions, or other unforeseen circumstances.
5. Order Tracking
Once your order is shipped:
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You will receive a confirmation email or SMS
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Tracking details will be shared to monitor your shipment status
6. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery time:
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Please contact us at support@avsparks.com with your Order ID
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We will coordinate with the courier partner to resolve the issue
7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
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Contact us within 48 hours of delivery
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Share clear photos or videos of the product and packaging
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We will arrange a replacement or suitable resolution after verification
8. Address Accuracy
Please ensure that your shipping address and contact details are correct at checkout.
AV Sparks is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
9. Undelivered or Returned Packages
If a package is returned due to:
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Incorrect address
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Failed delivery attempts
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Refusal to accept delivery
Additional shipping charges may apply for re-shipment.
10. Contact Us
For any shipping-related queries, please contact us: